Privacy Policy (Kenya Data Protection Act Compliant)

Effective Date: 1st February 2026.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Kenya Data Protection Act, 2019.

By accessing or purchasing from our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect personal data necessary to provide our services, including:

  • Full name
  • Phone number
  • Email address
  • Delivery and billing address
  • Payment confirmation details (payments handled securely via third-party processors)
  • Device and browsing information such as IP address and cookies

We only collect information that is relevant and required for legitimate business purposes.

  1. Purpose of Data Collection

Your personal data is collected and used strictly for:

  • Processing and fulfilling orders
  • Arranging delivery services
  • Providing customer support
  • Sending order confirmations and updates
  • Improving website performance and user experience
  • Preventing fraud, misuse, or unauthorised access

We do not use your data for unlawful or unrelated purposes.

  1. Confidentiality and Discreet Handling

We understand the sensitive nature of adult products. All customer information is handled with strict confidentiality.

Orders are packaged discreetly, with no product-related details displayed externally.

  1. Legal Basis for Processing

We process your personal data under the lawful bases provided by the Kenya Data Protection Act, including:

  • Your consent
  • Performance of a contract (order fulfilment)
  • Compliance with legal obligations
  • Legitimate business interests (fraud prevention, service improvement)
  1. Sharing of Personal Data

We do not sell or rent your data.

We may share limited information only with trusted third parties necessary to operate our services, such as:

  • Courier and delivery providers
  • Payment processors
  • Website hosting and security services

All third parties are required to maintain confidentiality and data protection standards.

  1. Data Storage and Security

We implement appropriate technical and organisational safeguards to protect your data against:

  • Unauthorised access
  • Loss or misuse
  • Disclosure or alteration

While we take strong precautions, no online transmission is 100% secure.

  1. Cookies and Tracking Technologies

We may use cookies to:

  • Improve site performance
  • Remember user preferences
  • Analyse traffic and customer behaviour

You may disable cookies in your browser settings, though some features may not function properly.

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders
  • Meet legal or tax requirements
  • Resolve disputes

After this period, data is securely deleted or anonymised.

  1. Your Rights Under Kenyan Law

As a data subject, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Object to processing in certain cases
  • Request deletion where applicable
  • Withdraw consent at any time

Requests can be made through the contact details below.

  1. Age Restriction

This website is intended strictly for individuals aged 18 years and above.

We do not knowingly collect personal data from minors.

  1. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.